Job details
Salary
₹1,80,000 – ₹2,40,000 a year
Job Type
Full-time
Regular / Permanent
Qualifications
– Diploma (Preferred)
– Planning Tour Itineraries: 1 year (Preferred)
– Travel Routes & Destination: 1 year (Preferred)
– International Tour Packages: 1 year (Preferred)
– Air ticketing on GDS/Amadeus/ Galileo: 1 year (Preferred)
– Fluent English (Preferred)
Full Job Description
Job Position: Travel Agent/ Advisor – Intl. Tour & Travel Packages
Industry: Travel /Tourism Industry
Experience: 6 months to 2 Years.
Job Responsibilities:
– Taking care of all the queries of B2B B2C Clients.
– Communicate & understand client’s Tour & Travel requirements.
– Handle Incoming Travel Requests
– Package calculations and tour itinerary preparation.
– Preparing tour proposal and costing.
– Provide travel offers and general travel advice to travelers.
– Convince about the Tour Package to Clients.
– Responds to requests accurately and completely.
– Appropriately responds and resolves customers’ inquiries.
– Performs follow-up as needed and within the time frame promised to the customer.
– Proactively provides feedback to management to avoid future customer issues.
Service Responsibility:
– Responds to the customer promptly.
– Always provides the customer his/her undivided attention to the request.
– Always listens, does not ask the customer to repeat information.
– Responds appropriately.
– Ask questions targeted to encourage complete responses.
– Keeps the interaction moving forward
– Offers suggestions to the customer and anticipates needs.
Skills Required:
– Excellent English verbal and written communications skills
– Solid working knowledge of the travel industry, policies,
procedures and processes
– Proven ability to handle multiple priorities simultaneously
– Ability to work flexible hours
– Excellent selling, marketing and research skills
– Commitment, Flexibility and reliability is essential
– A good level of computer literacy
– Basic understanding of Ms-Word, Excel and PowerPoint
Job Types: Full-time, Regular / Permanent
Salary: ₹180,000.00 – ₹240,000.00 per year
Schedule:
– Day shift
Ability to commute/relocate:
– New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)
Education:
– Diploma (Preferred)
Experience:
– Planning Tour Itineraries: 1 year (Preferred)
– Travel Routes & Destination: 1 year (Preferred)
– International Tour Packages: 1 year (Preferred)
– Air ticketing on GDS/Amadeus/ Galileo: 1 year (Preferred)
Language:
– Fluent English (Preferred)
Hiring Insights
On-going need to fill this role
Job activity
–
▶️ Travel Agent/ Advisor (Intl. Travel & Tour Packages)
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