Working experience on customer data attributes ensuring data alignment and accuracy within informatica, sap (r3 & s4), and mainframe
Experience in erp (sap / s4 hana) environment will be an advantage
Good knowledge and experience in customer hierarchy mapping along with strategy master data solutions
Initiate the create and update request for customer master data records in the salesforce ui (custim)
Own the accuracy and completion of the customer data attributes from creation to retirement
Customer master data steward will be the one point of contact for sales, finance, account receivables, customer operations, and other key stakeholders for customer master data attributes
Should have abilities to perform quality audits on timely basis to validate and ensure the process in executed with error free and high quality data standards
Initiate and/or collaborate with master data resources to implement process improvements.
Adhere to internal controls
Raise request as per requirement (create, update, delete master data)
Determine all tasks to be completed and maintain key report outs to internal as well client-side stake holders
Conduct process related reviews and approvals
Attention to details, ability to meet internal deadlines
Ability to prioritize and schedule / allocate workload
Ability to comply with internal controls and policies
Handle day to day normal communications (over emails) / explaining issues over email and during calls
Serves as the single point of contact for internal and external stakeholders for customer data attributes.
Supports customer uat and regression testing as needed
Perform process controls & documentation, quality checkEtc.
Understanding of the process and nuances of different entities, understanding of entity specific norms etc.
Establish and facilitate cross-functional data governance client vision & expectations
Should have abilities to perform quality audits on timely basis to validate and ensure the process in executed with error free and high-quality data standards.
Handle day to day normal communications (over emails) / explaining issues over email and during calls
Work cohesively with remote teams (internal & external teams ex: it, ap, o2c, r2r, s2p etc)
Qualifications
Minimum qualifications
Graduate (any discipline)
Significant experience for customer domain is a must
Excellent english language skills (verbal and written)
Convincing and persuading skills
Microsoft excel
Preferred qualifications
Prior experience in customer data management and sap mm
Preferred basic sap (r3 & s4), salesforce, and informatica knowledge
Business & functional analysis to quickly comprehend legacy sap ecc/mainframe data elements
Genpact is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable lawsGenpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovationFor more information, visit www.genpact.comFollow us on twitter, facebook, linkedin, and youtube.
Job management trainee
Primary location india-gurugram
Schedule full-time
Education level bachelor`s / graduation / equivalent
Job posting feb 9, 2022, 6:47:18 pm
Unposting date ongoing
Master skills list operations
Job category full time
Hiring insights
Job activity
Posted 10 days ago
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