Job Description With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.We are inviting applications for the role of Process Developer – Cash & CollectionsResponsibilitiesAbility to comprehend and communicate effectively with the customers (written & verbal)Successfully manage accounts receivables portfolio and collect on accounts past dueStrategize collection activities to maximize cash receipt & good experience in collectionsEstablish and maintain accounts receivable communication with customers through phone/ e-mailCommunicate with customer to attempt to bring resolution to unpaid accountsDocument all accounts receivable communications on Getpaid including coding of customer disputes and promise to payMeet defined process targets and activity metrics/ SLAs Run daily Account Receivables reports Ensure prompt, same-day payment applications and quick resolution of any discrepancies in payments (i.e. credits, charge back, etc.)Include keeping records of all delinquent accounts, incomplete files, and credit risks. Knowledge of commonly-used concepts, practices, and procedures in collections and credit environmentUnderstanding of creation of SOPsShift: UK/US Shift QualificationsMinimum qualificationsB.ComI-Speak: 7+Proven experienceAbility to exercise sound judgement and decision-making skillsExcellent written and verbal communication and comprehension skillsAbility to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilitiesPreferred qualificationsProficiency in MS OfficeGood communications and writing skillsGood analytical and problem solving skillsGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.Employement Category:Employement Type: Full timeIndustry: IT – Software Role Category: General / Other Software Functional Area: Not ApplicableRole/Responsibilies: Process Developer Invoice To CashContact Details:Company: Genpact IndiaLocation(s): Noida, Gurugram
Keyskills:
sap
accounts
accounting
customer relations
basis
customer focus
problem solving
accounts receivable
verbal communication
go
cash
slas
sound
visit
color
credit
prompt
writing
twitter
records