– UK based e-commerce company
– Neutral accent but understand British accent
–
Resolve product or service problems by clarifying the customer’s
complaint; determining the cause of the problem; selecting and
explaining the best solution to solve the problem; expediting correction
or adjustment; following up to ensure resolution.
– Maintains customer records by updating account information.
–
Customer Service, Product Knowledge, Quality Focus, Problem Solving,
Documentation Skills, Listening, Phone Skills, Resolving Conflict,
Analysing Information, Multi-tasking
– Receive incoming calls
– Keep records of customer interactions, process customer accounts and file documents
– Follow communication procedures, guidelines and policies
– Greet customers warmly and ascertain problem or reason for calling
– Cancel or upgrade accounts
– Assist with placement of orders, refunds, or exchanges
Overview Main Purpose – – Ensure accurate timely processing and maintenance of salaries, records, claims and employee related documents –...
Apply For This JobJob Name : Assistant Manager Salary : 20000 – 21000 a Months Exp: 0 – 3 years Company Name :...
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Apply For This JobJob Details Why KyndrylOur world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them....
Apply For This JobShould have Good Communication skills and have good knowledge of Computer Such as Word, Excel,Email etc. Job Type: Full-time Salary:...
Apply For This Jobè Role—Customer Care Executive. è Education Qualification—Only Graduates. è Experience Details—Fresher or Experience is OK. è Languages Known—English with Hindi....
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