Foreign & Commonwealth Office Looking for Immigration Liaison Assistant, A2, New Delhi at New Delhi, Delhi Full Time

Job Description (Roles and Responsibilities)

Note: All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.

Main purpose of job:
A vacancy has arisen for an Immigration Liaison Assistant in the Home Office International Operations team (formerly Immigration Enforcement International (IEI)), at the British High Commission New Delhi.

HOIO works with UK and international law enforcement partners to tackle immigration crime, primarily by:

Identifying and mitigating threats to the UK Border,

Preventing inadequately documented passengers travelling to the UK

Supporting and enhancing visa decision quality

Identifying, disrupting and mitigating visa abuse

Developing criminal investigations against individuals and organisations which cause harm to the UK.

The main purpose of this Immigration Liaison Assistant (ILA) role is to provide administrative support to the HOIO team. The successful candidate will process information received by the team which includes completing and extracting data from spreadsheets, for which competency in Excel is required. The jobholder will also be required to create local alerts, so access to and familiarity with PROVISO is essential.

The successful candidate will need good organisational and time management skills, as this is a fast-paced role with frequent tight deadlines; have the ability to multi-task; possess a proactive approach to problem solving and have relevant practical IT skills to be able to provide operational and administrative support to colleagues. Good written skills are also essential as the role involves responding to email enquiries from both internal and external partners.

Roles and responsibilities / what will the jobholder be expected to achieve:

Handling official data and information received from the public and partners:

Inputting data received on to spreadsheets and systems;

Helping to prepare weekly and monthly statistical returns.

Conducting checks and research on government systems, providing the outcome of these in a clear and concise format to colleagues, team managers and partner organisations

Assisting to develop, research and support immigration crime investigations

Undertaking verification checks, compliance checks and research as required. This will involve use of computerised systems and telephone calls to a variety of organisations;

Supporting the development of evidence – based intelligence to support visa officers in their decision-making and the HOIO team in relation to operational activity and development of investigation into immigration crime.

Offering administrative support

To fully support all HOIO administrative functions as well as providing logistical support to the Immigration Liaison Officers and Managers.

Partner Engagement:
Engaging with partners, within the High Commission, the Indian Authorities and UK-based teams;

Attending meetings with partners;

Supporting operational field trips to other regions, for which travel and overnight stays may be occasionally required.

What we require from you:
A working knowledge of Microsoft Office, especially Excel (Advanced Excel knowledge is desirable) e.g. use and application of pivot tables;

Effective and confident oral and written communication skills in English;

A polite and confident telephone manner;

The ability to prioritise and deliver work effectively under pressure, often to tight timescales;

A flexible approach to work allocation;

The willingness to work towards an intelligence profession accreditation

Language requirements:
Languages: English and Hindi

Level of language required: Fluent (Oral and Written)

Learning and development opportunities (and any specific training courses to be completed):

The majority of training will be completed via on the job training which will include e-learning, shadowing and mentoring.

The successful candidate will be able to participate in training events which are open to British High Commission staff members and therefore they will have personal development opportunities.

Home Office International Operations expects staff to achieve a professional intelligence practitioner accreditation (IPP) which is recognised across all UK law enforcement agencies. Once the successful candidate is familiar with the role and is performing to agreed standards they will have the opportunity to work towards achieving this accreditation.

Essential qualifications, skills and experience

Essential on arrival:
Strong interpersonal and verbal communication skills.

Fluency in written and spoken Hindi

Fluency in written and spoken English.

Strong organisational and time management skills.

An ability to work under pressure.

Excellent IT skills (MS Office), particularly Excel.

Desirable qualifications, skills and experience

Desirable:
Previous immigration, visa or law enforcement experience would be an advantage

Required competencies

Seeing the Big Picture, Making Effective Decisions, Managing a Quality Service, Delivering at Pace

Application deadline Application deadline – day Application deadline – month Application deadline – year

14 April 2022

Grade

Administrative Officer (AO)

Type of Position

Full-time, Permanent

Working hours per week

40

Region

South Asia & Afghanistan

Country/Territory

India

Location (City)

New Delhi

Type of Post

British High Commission

Number of vacancies

1

Salary Currency

INR

Salary

INR 47,354 per month plus 12% Provident Fund and 6% Superannuation Fund

Start Date Start Date – day Start Date – month Start Date – year

1 June 2022

Other benefits and conditions of employment

For BHC candidates, the Local BHC Terms & Conditions will apply.

For other than BHC candidates, Basic Salary will be INR 47, 354 per month together with a 12% provident fund and 6% Superannuation Fund

Additionally the BHC offers a great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with INR 500,000 floater cover for your immediate family.

No relocation or any other related costs or assistance will be provided.

Please note – BHC does not deduct tax at source and employees are required to ensure that any requirements of local income-tax law are complied with in full. Employees who are not liable to pay local income tax on their Mission salary, eg. some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.

The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.

Around half of our work forces are women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe. We are aiming to make it the best.

Additional information

Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’’

To Apply:
Please note applications without (a) and (b) will not be considered.

A. Complete the Online Application Form

B. Complete the Motivation and Competency Segment in the Online Application Form

Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers, else the applications will not be considered.

We will accept only online applications by 14 April 2022 till 23:55

Please note that all the applicants will be required to strictly adhere to the security guidelines for British High Commission.

Please note – Provident Fund Transfer in and out from EPFO is not possible as BHC PF is managed by a private PF trust governed by Indian Income Tax Act, 1961. The staff still has the option to transfer out and in from a privately held PF trust which are not governed by EPFO.

Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.

Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.

The appointment will be subject to Police Verification and other checks including references, medical, educational and professional.

We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.