Job Description- Customer Relationship Officer Salary 11K- 15k Max
– Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs and answer questions about our products and services and recommend solutions.
– A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.
– Proven work experience as a Retail Sales Representative or Sales Associate or similar
– Understanding of the retail sales process
– Familiarity with consumer behaviour principles
– Knowledge of inventory stocking procedures
– Basic math skill
– Track record of achieving sales quotas
– Excellent communication skills, capable of building trusting relationships
– Ability to perform in fast-paced environments
– Flexibility to work various shifts
Roles And Responsibilities
Greet and direct customers
– Provide accurate information (e.g. product features, pricing and after-sales services)
– Answer customers’ questions about specific products/services
– Conduct price and feature comparisons to facilitate purchasing Cross-sell products
– Stay up-to-date with new products/services
(ref:updazz.com)
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