FedEx ACC Looking for Manager IT – Product [T500-9918] at Hyderabad, Telangana, India Full Time

MINIMUM EDUCATION

Bachelor’s degree in business, Logistics, Transportation, Engineering, Economics, Science, Technology, Engineering or Math required.

MINIMUM EXPERIENCE

• Five (5) years’ experience required managing people who provide product software solutions.
• Two (2) years’ experience working in a scaled Agile framework environment (i.e., SAFe, Less, Pods) required.

REQUIRED SKILLS, ABILITIES AND/OR LICENSURE

• Software skills, including use of Microsoft Office software and web-based applications.
• Ability to inspire and motivate teamwork across organizational boundaries.
• Ability to measure team or individual performance using outcome-based approach.
• Ability to anticipate and identify problems and use sound judgement and fact-based analysis to develop effective and efficient solutions.
• Experience with Product Life Cycle Management preferred.
• Experience with successful customer engagement and support across the globe.
• Knowledge of concepts, practices, policies, and procedures used in scalable Agile frameworks.
• Demonstrated time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
• Demonstrated ability to be flexible, adapt, analyse, and understand complex ideas, break them down into smaller pieces of deliverable value sequentially, understanding interdependencies to deliver solutions.
• Uses solutions-based thinking in problem solving, asking probing questions and looking for underlying issues.
• The ability to drive results using quality analysis, resources, and tools.
• The ability to use process management and lean quality management problem solving skills.
• The ability to build rapport with key stakeholders across the company.
• Strong interpersonal communication skills with all levels of management
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
• Strong facilitation, active listening, and influencing skills.
• Strong verbal and written communication skills to articulate business value delivery achievement and effort
• Business acumen and ability to understand the larger company strategy.
• Ability to inspire a shared vision and empower and motivate a team.
• Familiarity with FedEx operational and enterprise processes and applications.
• Certified Product Ownership through an industry forum preferred

ESSENTIAL FUNCTIONS

• Management responsibilities include, but are not limited to hiring, terminations, coaching, skills development, recognition and rewards, performance management and staff productivity.
• Plans, organizes, staffs, directs, and controls the day-to-day operations of the department.
• Ability to lead, coach, and develop a team and/or individuals.
• Coaching on product role function, expectations, and responsibilities
• Coaching on customer centricity best practices
• High degree of interpersonal and interdisciplinary skills with a willingness to support team members.
• Communicate, negotiate, and present information tailored to a variety of audiences.
• Encourages teams to continuously improve methods, processes, and tools to improve quality and velocity.
• Serves as an escalation point to address impediments

NONESSENTIAL FUNCTIONS

• Performs other duties as assigned