Job details
Salary
₹14,000 – ₹20,000 a month
Benefits & Perks
Provident Fund, Health insurance
Job Type
Full-time
Fresher
Regular / Permanent
Qualifications
– Higher Secondary(12th Pass) (Required)
– English (Required)
– Total work (Preferred)
Benefits
Pulled from the full job description
Health insurance
Provident Fund
Full Job Description
We are Hiring for Customer Care Officer
Designation: Customer Care Officer
Process- Ecommerce
Experience: Fresher and Experience can apply
Package: up to 20,000 Per Month and incentives
Benefits: 6 days working
Qualifications:- Minimum HSC passed or any Graduate
Key Skills:
Excellent Verbal/Written Communication Skills
Proficient in English
Ability to handle multiple tasks simultaneously with appropriate priority while performing customer service.
High on customer centricity
Strong soft skills
Graduate can apply
Age should be between 18 to 30 years
Location: C block, opp. Turbhe, Navi Mumbai, Maharashtra 400705
Roles and Responsibilities
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Proficient in all Microsoft applications.
Superior product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹14,000.00 – ₹20,000.00 per month
Benefits:
– Health insurance
– Provident Fund
Schedule:
– Day shift
– Morning shift
– Rotational shift
Supplemental pay types:
– Joining bonus
– Shift allowance
Ability to commute/relocate:
– Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
– Higher Secondary(12th Pass) (Required)
Experience:
– total work (Preferred)
Language:
– English (Required)
– Health insurance
Hiring Insights
Hiring 10+ candidates for this role
Job activity
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▶️ Customer Care Officer
🖊️ Esatisfy Solution
📍 Mumbai
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