You will be Responsible for:
Customer order Management
Timely execution of pending customer orders, in close communication with the CC
Follow-up with Sourcing team to ensure parts availability
To Ensure Timely invoicing for Export orders
Creation of kits
Preparation of GRN for incoming material
Co-ordination with warehouse team for timely dispatches
Ensure Break-down orders are invoiced & dispatched on same day
Co-ordination with service providers
Consignment tracking and providing details to relevant stakeholders
Monitoring statutory compliance for Export Shipment.
Proper record keeping in soft and hard copies.
Customer return and claim handling
Communication / response to queries from customer, DC
Daily report on Invoicing
MIS & daily reporting
Other responsibilities / project as when allotted .
Good Written and Verbal communication skill
Strong interpersonal skills to work with CFT i.e. Product company, Warehouse operations, Purchase team, Marketing etc.
Flexible and Adaptable to changes in demand and Work Structures.
Should have 1 to 2 years of Experience in customer support from OEM Industry/Tier 1
Should have experience to work on ERP. M3, BPCS knowledge is an added advantage
Graduate Degree holder from any Stream from Affiliated University.
Flexible with Location.
This is a contract position for 1 year duration.
Country and city description:
Last day of application:
June 18, 2022.
United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.
In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.
We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.
Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at www.epirocgroup.com