Entigrity Looking for Chat Associate (US Process) at Ahmedabad, Gujarat Full Time

About the job Chat Associate (US Process)

Designation: Chat Associate, Ahmedabad (US Process)

Shift Timing – 5:30 PM – 3:00 AM

Place: Ahmedabad

Requirements & Preference

Excellent written& emails Skills.

Past experience of international call center or customer service is a plus.

Are able to learn new concepts and processes quickly

Ability to capture the sales lingo and understanding of various business domains very quickly.

Should be able to smoothly communicate over emails.

Description:
Build a larger understanding of the domain to interact and engage with clients.

Understanding of Offshore Services Landscape.

Conduct client meetings and develop excellent rapport with customers.

Supporting clients beyond their expectations via e-mail and phone

Ensure customers’ expectations are being met at all levels.