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Empower Hire Associates Looking for Technical Support Engineer at Hyderabad / Secunderabad, Telangana Full Time
Job Description
Urgently required one male and one female candidate for Tech Support in Hyderabad location.
Candidate should have 1 – 2 years of job experience withDBMS and SQL server knowledge.
Degree in computer science or information technology.
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Installing and configuring software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Installing and configuring software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
DBMS,SQL knowledge mandatory
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.
Interested candidate can call directly Mr Indrajit @ 6360844105
