eFeed Looking for Customer Support Specialist at Lucknow Full Time

About The Company:-
E-Feed is a direct to farmer company disrupting 25 billion USD Indian animal feed industry. We go to the source of animal based products and work closely with the farmers to improve the quality of animal products and bring traceability in the animal nutrition so that next time you consume any animal based product you know what and where your nutrition came from. We help the farmers with nutrition advisory so that they can localise nutrition for their animal species and achieve better growth & quality of the animal hence giving them better harvest and income. We not only help the farmer optimise his/her input cost but also help them to increase their overall productivity.We are backed by some of the best institutional venture capitals and angels from the industry.

Website: https://efeed.in/

Job Location: Lucknow (work from office)

Desired Experience: Freshers

Course Specialization: Any Graduate

Target Batch: 2022

Training: 3 Months

Stipend: INR 8,000/Month

Salary: INR 3 LPA

Tentative date of interview: September

Tentative date of joining: Immediately

*Please Note female candidates are preferred.

Job Description:-
Roles and Responsibilities:
-Handle data entry in various platforms.
-Communicate with customers via phone and chat.
-Work with internal departments to meet customer’s needs.
-From Agriculture or Animal Nutrition Background preferred.
-Provide knowledgeable answers to questions about a product, pricing, and availability.

Skills Required:
-Teamwork.
-Flexibility.
-Communication Skills.
-Problem Solving Skills.
-Critical Thinking Skills.
-Emotional Intelligence.

Interview Process:
-2 Technical round(virtual)
-1HR round