Job details
Salary
From ₹16,000 a month
Benefits & Perks
Provident Fund
Job Type
Full-time
Regular / Permanent
Qualifications
– Total work: 1 year (Required)
– Hindi (Required)
– Bachelor’s (Preferred)
– Customer service: 1 year (Preferred)
– English (Preferred)
Benefits
Pulled from the full job description
Provident Fund
Full Job Description
Our Customer Service department is looking for a passionate and fresher/experienced individual to join us as a Customer Support Executive.
Your main goal for this role is to provide excellent customer satisfaction to the customers. As a Customer Support Executive,
you will be responsible for contacting customers and responding to their complaints in a professional manner.
In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously. You should hold a Bachelor’s degree in Business Administration to join this job position.
If you are interested in this position and have a proven track record of successful customer service works, then apply now. We will contact you as earliest.
– Understanding the products and services provided by the company.
– Supporting the customer through an email ticketing system and phone calls.
– Resolving customer complaints and queries.
– Providing detailed information to customers.
– Maintaining records of each phone call for future reference.
– Providing the new employees with training sessions for enhancing their skills.
– Offering exceptional customer service and satisfaction.
– Following up with customers for any further information.
– Taking feedback from the customers.
– Negotiating the terms and conditions with the customer.
– Contributing the work to the company’s knowledge base.
– Maintaining a healthy relationship with the clients.
– Adhering to the company’s rules and regulations.
Job Types: Full-time, Regular / Permanent
Salary: From ₹16,000.00 per month
Benefits:
– Provident Fund
Schedule:
– Morning shift
Supplemental pay types:
– Performance bonus
Education:
– Bachelor’s (Preferred)
Experience:
– total work: 1 year (Required)
– Customer service: 1 year (Preferred)
Language:
– Hindi (Required)
– English (Preferred)
Hiring Insights
Hiring 5 candidates for this role
Urgently hiring
Job activity
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