Dunzo Looking for Supply Associate at Pune, Maharashtra Full Time

We’re looking to grow our team of support rock stars at our office locations. Dunzo Supply Associates are the face of Dunzo to hundreds of our partners, and we’re looking for people with strong communication and problem-solving skills who operate with a customer-first mentality. In this role, you’ll be expected to share the economic opportunity to new partners, help onboard new partners provide exceptional support to our existing partners, and quickly adapt in an ever-growing business. This is a great opportunity to work with a top-notch Operations team and learn the Dunzo business from the ground up.

Responsibilities

Walk partners through the on boarding process and all the tools they need to be successful on the Dunzo platform.

Assisting our stakeholders in onboarding new delivery partners on our platform.

Managing communication between the company and its partner community.

Help brand the Dunzo name and get partners excited to be on the road.

Rider Lifecycle management at Dunzo Daily Stores.

Building efficiency in support processes by improving partner experience.

Supply demand matching for efficient partner utilisation at DD Stores.

Order Delay tracking & RCA.

Core Competencies

Communication skills, with the ability to interact and connect with many types of personalities.

Ability to quickly adapt to new technology.

Enthusiasm about selling our product to potential partner-partners.

Ability to quickly and efficiently problem solve and troubleshoot – if you don’t know the answer, you know where to look and who to ask.

Ability to identify pain points and propose solutions.

Self-motivation, Even-tempered, To be a team player, Negotiation skills.

Should be from Pune or neighbouring City.

CTC – Upto 4 LPA