Docplexus Services Pvt Ltd Looking for Documents Verification Fresher Apply Now at New Delhi, Delhi Full Time

Overseeing the customer service process.

· Resolving customer complaints brought to your attention.

· Handling customer concerns and complaints in a timely manner.

· Establishing a positive rapport with all clients and customers via phone.

Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.

Job Types: Full-time, Fresher

Salary: ₹16,745.00 – ₹18,846.00 per month

Schedule:

• Day shift
• Night shift

Work Location: One location