DHL Group, the logistics provider of the world with 590,000 employees in more than 220 countries and territories. In a global business like ours, the opportunities are endless. So, join us, work with us, grow with us and stay with us. Discover the positive impact you can make and build an amazing DHL career. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives.
Role Purpose
The role involves demonstrating experience in contact center technologies and technical implementation. The role focuses on delivering and administering cloud-based contact center solutions, such as CCaaS, Contact Center, Telephony, Voice, Cloud and On-Premise Contact Center Systems, CRM systems.
It is a cross-domain role that collaborates with Business and Service Units. Working directly with regional and in-country business analysts to capture requirements, share best practices, and build approved solutions.
Job Responsibilities:
Job Requirements:
What can you expect from us?
Interested?
We are looking forward to receiving your application online.
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