Department of Revenue Looking for Corp Support Specialist – AS1 at Remote Full Time

Salary $2,922 – $4,331 a month job type full-time

Full job description

Initial posting date: 04/21/2022 application deadline: 05/06/2022 agency: department of revenue salary range: $2,922 – $4,331 position type: employee position title: corp support specialist – as1 job description: ***current internal state of oregon employees please use your workday account – go to career – internal – find jobs to apply! ***all others – to apply for this position, click on the `apply` link above to fill out the online application and submit by the posted closing date and timeDepartment of revenue is recruiting for a corp support specialist (as1) positionWe are looking for talented, detail-oriented individuals to join the business division in the corporate audit, systems and support unitThis position is headquartered in our salem office; however, the successful candidate may be eligible for in state hybrid remote workHybrid remote work consists of performing duties onsite in a standard office environment and working remotelyIn order to be considered for department of revenue recruitments, you must reside within (or be willing to relocate to) the state of oregon or one of its metropolitan areasThis is an seiu-represented positionThis recruitment may be used to fill additional vacancies as they occurWhat`s in it for you

Permanent, full-time employment in salem, oregon, centrally located in-between the oregon coast and portland.
Work/life balance, vacation, sick leave, 11 paid holidays a year, and personal days off.
Full medical, vision, and dental .
Pension and retirement programs.
Advancement opportunity within dor and other state agencies.
Opportunity to expand your technical and professional skills.
Work with others who are passionate about public service.
Make a difference in the lives of oregonians.

What you will be doing below is a sampling of job dutiesIt is not meant to encompass all duties.

Report to lead worker and systems opa’s when there is a programming error impacting the processing of a return, provide examples
Communicate with taxpayers, tax practitioners, and attorneys by phone, email, mail, or revenue online to request missing information and documentation on specific issues to complete the processing of original and amended returns.
Review and approve refunds for all programs administered by the corporation/estate sectionEvaluate refunds generated from return processing and confirm adjustments to tax and payments are accurate.
Verify payments claimed and reported on the account are accurately applied to the correct period.
Serve as a backup to other administrative specialists and the office specialist in the corporation/estate section.
Responsible for primary phone coverage for the corporation income and excise tax direct phone lineExplain tax laws, rules, and procedures.

For a complete position description contact jennifer chadwick @ [email protected] why join us mission: together, we collect the revenue that oregon counts onWe are committed to bringing in the correct amount of revenue that oregon counts on, whether through tax programs we administer, supporting our partners’ revenue collection efforts, or collecting on debts owed the state of oregonTogether, all of our efforts—every employee and every job at revenue—supports bringing in billions of dollars oregon counts on every bienniumVision: to create a clear and easy experience for our customersA customer is anyone who receives revenue, products, or services from usOur customers include taxpayers, community-based organizations, people who owe a debt to the state, tax professionals, partners, local governments, state agencies, oregonians, and the state of oregonWe envision a clear and easy experience for all our customers, from an individual making a payment, to a state agency counting on the revenue we collectValues: we work to earn the trust of taxpayersEvery taxpayer and every taxpayer interaction are essentialWe earn trust by focusing on taxpayers’ experience with usWe provide excellent customer service and efficient processesWe are honest and transparent about our work and what people can expect from usWe ask for feedbackWe consider how our decisions impact our customersWe think about how each of us can positively impact our customers in all our roles at revenueWe seek dignity and inclusion for allAll people are worthy of being valued and respectedNot all people, or all communities, are starting from the same place due to historical and current systems of oppressionDifferent individual’s or group’s needs can require different levels of support to achieve fairness in outcomesInclusion is a state of belonging when persons of different backgrounds, experiences, and identities are valued, integrated, and welcomed equitably as decision-makers, collaborators, and colleaguesUltimately, inclusion is the environment that organizations create to allow these differences to thriveAt revenue, we strive to appreciate and prioritize different backgrounds, identities, and experiences collectively and individuallyThese differences are strengths that maximize our ability to be effectiveWe do the right thingDoing the right thing means doing what is ethical rather than what is easiest or most practicalWe act with integrity, make decisions, conduct tasks, and take actions in the best interest of oregon and our customersWe build partnershipsWe ask for input from, listen to, and collaborate with our partnersNobody succeeds in a siloWe learn from the people around us and remember and recognize the people involved in our successesWe rise to the occasionWe meet change, challenges, and unexpected situations head-on and adapt to do what is necessary to succeed in our missionWe have a “can-do” attitude, we are accountable, and we can be counted onWe also have the courage to say “no” if something does not align with our mission, vision, and valuesWorking conditions

Working with constant statutory deadlines.
Shifting quickly from one job to another during each day.
These duties are performed involving constant use of video/computer terminals, personal computers, and electronic calculators at workstations using repetitive hand and wrist movements.
Must deal with angry or hostile taxpayers by telephone, letter, and in person.
These duties are typically done sitting at a workstation in an open office environment subject to frequent disruptions.
This position operates in a hybrid model, performing duties onsite in a standard office environment and remotely.

This is what you need to qualify
Minimum qualifications
Three years of clerical/secretarial experience that included: two years at a full performance level performing typing, word processing, or other generation of documents and lead work responsibility or coordination of office proceduresCourses or training in office occupations or office technology may be substituted for up to one year of the clerical/secretarial experienceThe ideal candidate will possess the following desired skills and attributes:

Daily use of computer for long periods of timeFrequent interruptions.
Frequent telephone communication with irate or hostile taxpayers or representatives by telephone.
Customer service
Comprehension & decision making
Organizational skills & prioritizing
Team player
Verbal communication
Written communication
Professionalism and integrity
Critical thinking; problem solving
Participatory & inclusive
Flexible & adaptable

Apply Now

Click on the `apply` link above to complete your online application and submit by the posted closing date and time.
The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum qualifications and desired skills and attributes listed above.
Complete the supplemental questions.
Attach your current resume.
Warning – workday will timeout after 20 minutes of inactivity and will not save your application progressThere is now a “save for later” function, if you need to take a break please be sure to click the save for later button to save your progress.
Be sure to check workday and your email for additional tasks and updatesAfter hitting submit there may be additional required tasks for you to complete prior to the announcement closing.
If you are requesting veteran’s preference you will receive a workday task to submit your supporting documentsBe sure to submit your documentation prior to the close date of this posting in order to have the preference considered.

Additional information

Veterans’ preference – eligible veterans who meet the qualifications will be given veterans` preferenceIf you checked that you are a veteran, be sure to submit your documentation prior to the close date of this postingClick on the following link for additional information on veterans’ preference .
Criminal records check – employment in any position with the department of revenue for all current and prospective employees is contingent on passing a criminal background and fingerprinting checkCircumstances of any criminal conviction will be reviewed to determine eligibility for the position under recruitment.
To work for the department of revenue you must comply with all income tax lawsThis means that the department will check to see if you have filed oregon income tax returns and made arrangements to pay any outstanding liabilities before offering you a position.
Work authorization – the oregon department of revenue does not offer visa sponsorshipWithin three days of hire, all applicants will be required to complete the us department of homeland security`s form i-9, confirming authorization to work in the united statesThe department of revenue is an e-verify employerIf you are the successful candidate, you must present your i-9 acceptable documents (see page 3) for employment verification.
Are you living out of state and looking to relocate to oregon ? learn more about life in salem or portland .
If you have a disability or otherwise require an application in an alternate format in order to complete the process, you may contact us at:

Oregon department of revenue 955 center stNe human resources rm135 salem, or 97301 phone (503) 945-8547 fax (503) 947-2047 helpful links applicant faq understanding the state application process help & support web page learn more about oregon
The oregon department of revenue strives to create an inclusive environment that welcomes and values the diversity of the people we serveWe foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignityThe oregon department of revenue is an equal opportunity, affirmative action employer committed to workforce diversityStudies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the desired attributes listedWe are most interested in finding the best candidate for the job, and that candidate may be one who comes from a non-traditional backgroundWe would encourage you to apply, even if you don`t meet every one of our attributes listedIf you are unsure whether you meet the qualifications of this position, please feel free to contact us to discuss your application.

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