Deloitte Looking for Office Experience – Bangalore at Bengaluru, Karnataka Full Time

Position Summary

Know your role in Deloitte

About Deloitte

“Deloitte” is the brand under which independent firms throughout the world collaborate to provide services in a particular geographic area. These firms are members of Deloitte Touché Tohmatsu Limited DTTL, a UK private company limited by guarantee. With 170,000 people in over 150 countries, Deloitte member firms serve more than 80 percent of the world’s largest companies as well as large national enterprises, public institutions and successful fast-growing companies.

Deloitte in U.S

In the United States, Deloitte LLP is the member firm of DTTL. Services are primarily provided by the subsidiaries of Deloitte LLP, including:

• Deloitte & Touche LLP
• Deloitte Consulting LLP
• Deloitte Financial Advisory Services LLP
• Deloitte Tax LLP

In India, Deloitte LLP has the following indirect subsidiaries: Deloitte & Touche Assurance & Enterprise Risk Services India Private Limited, Deloitte Consulting India Private Limited, Deloitte Financial Advisory Services India Private Limited, Deloitte Tax Services India Private Limited, and Deloitte Support Services India Private Limited. These entities primarily render services to their respective U.S.-based parents.

U.S. India Deloitte Consulting India Pvt Ltd

At Deloitte Consulting LLP (“Deloitte Consulting”), we are business consultants committed to delivering results. We work side-by-side with our clients to develop innovative strategies and solutions. Then, we stay around to help execute the plan – because we believe that’s the only way to create real and lasting value. Our consulting services are organized into world-class businesses: Technology and Advisory.

DTTL Finance

Office Operations works closely with our professionals to ensure their ease and comfort at the workplace. Associated with the administration of offices and facility management, the individual should be able to manage a wide-range of Office operations including but not limited to those listed. The candidate should be highly organized with keen budgetary acumen and agility to quickly respond to situations and plan with foresight to continuously develop quality of deliverables and employee office experience.

Job description

Function

Enabling Areas

Service line

Business Services – Office Experience

Job level

Career Level 5 (Manager)

Specific skill set required

Facilities Management and Administration

Educational Qualification

Bachelors

Professional qualification

Preferred degree or higher educational qualification in Engineering / Project /Business management, Facilities, or related environment.

Work experience

Minimum 08 years of experience in Facility management & administration, preferably in a global organization. Must have experience managing vendors, facilities, projects and dealing with business leaders, employees & clients. Experience in hospitality industry would be an added advantage.

The key job responsibilities include the following

Office Experience

1. Maintenance & upkeep of all the Deloitte office facilities in Bangalore.

Maintain & provide high standard of services to enhance the experience in house keeping services, cafeteria , pantry, medical facility, mail room, fitness center, key rooms, stationery & other allied services. Support for internal & external events.

4. Collaborate with all the Service providers & vendors to ensure effective service delivery on day-day basis.

5. Ensure all new decisions/plans are implemented on ground.

6. Collaborate with other internal stake holders like Security, ITS, M&E, Business teams to ensure seamless operations.

Invoice validation in coordination with Finance team & clear for further processing.

Validation of requirements for routine operations & procurements.

Conduct & validate Quality & Performance audits and submit reports as prescribed.

Ensuring compliance with statutory, legal/regulatory/contractual requirements.

Advise service providers should be compliant with internal mandaorty trainings

Ensure compliance & preparedness for all Business Continuity Management plans.

Ensure service providers meet desired levels of service delivery & take ownership & accountability.

Lead & manage the transport operations.

Prsentation to different groups including new joinees about inhouse facilities, transportation etc.

Facilitate learning sessions, Client visits, walk throughs, external audits etc.

Ensure open communication and quick and accurate response to leadership requests as needed.

Practice suatainability in day-to-day activities.

Take up any other additional tasks/responsibilities as it comes up time to time.

Team Management

Provides support to other team members, as required.

Delegate tasks to the team members and co-ordinate activities within the team

Leading efforts to improve Customer satisfaction, quality initiatives etc.

Ensure that periodic check-ins are coordinated with team members & timely feedback is shared for their development.

Facilitate team members to attend necessary trainings.

Rewards & recognition for team members.

Actively participate & facilitate team well being.

The key skills required

People oriented and able to lead teams

Analytical thinking & problem-solving skills

Innovative thinking ability and good implementation skill

Service oriented mindset & adherence to timelines.

Proficient in Office suite.

Clear, concise in verbal and written communication.

Comfortable in Live addressing small & big groups

Characteristics

Highest levels of ethics & integrity.

Able to work effectively, with minimal day-to-day supervision.

Should be flexible to meet the delivery requirements.

Able to develop network within & outside the firm.

Possess a client service mindset.

Attention to detail

Other details

Work timing

Generally, shifts between 0900 hrs. to 2300 hrs. May require stretching at times to support work requirements.

Location

Hyderabad

Mumbai

Bangalore

Gurgaon

Disclaimer: Please note that this job description is subject to change based on the business/project requirements and at the discretion of management.

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Benefits

We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people.

Professional development

You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people.

Requisition code: 94143