Job type full-time
Full job description
Cyient is a global engineering and technology solutions companyAs a design, build, and maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curveWe leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problemsWith over 15,000 employees globally, we partner with clients to operate as part of their extended team in ways that best suit their organization’s culture and requirementsOur industry focus includes aerospace and defence, healthcare, telecommunications, rail transportation, semiconductor, geospatial, industrial, and energyJob description requirement gathering for bmc remedy itsm applicationPreparing the design and solution documentationExpertise on rest api integrationsGood have knowledge on remedy version (8.1x,20.x)Expertise on remedy upgradation process for latest version 20.02Installing the bmc remedy itsm applications, smart reporting, smart it and dwp on clustered environment (high availability)Good to have knowledge on linux environmentGood to have knowledge on load balance and ldap configurationsConfiguring and customizing the notificationsCustomizing the itsm applications as per the client requirements well versed with itsm process & remedy toolNeeds to have good knowledge in itsm and itil processNeeds to have hands-on experience in customizationNeeds to have hands-on experience in trouble-shooting and shall be able to fix issues immediatelyExpertise in bmc remedy itsm (itsm modules, cmdb, dwp, smart it) technical expertise in remedy development, very sound understanding of platform with extensive experience on implementation projectsStrong experience in bmc remedyNeed to have expertise on rbe: message transaction processAbility to perform/facilitate requirements and design sessions ability to create system requirements and design documents coordinate all technical activities (product configuration, customization, migration, deployment, and documentation) excellent communication skill needs to have good knowledge in itsm and itil process well versed with itsm process & remedy tool needs to have hands-on experience and shall be able to write efficient workflowsGood knowledge of oracle and sql database commands including creation of views and tables, enhancing indexes and fts configurationsSkills & experience bmc remedy, bmc remedy ticketing system, development tools cyient is an equal opportunity employer.
Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable lawWe are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.
Posted 30+ days ago
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