Job summary
The district manager is responsible for the hiring, staffing, scheduling, and performance management of all remote field personnel within a district area to achieve and maintain all client expectations and standardsThis position oversees a large team of remote based, part-time employees that represent top brands by completing client assigned continuity merchandising services, surge projects, and brand awareness activities in major retailers that sell pet products and consumer goodsThis position is remote, but the candidate must live in the territory either in michigan, wisconsin or minnesotaDuties and responsibilities
Responsible for training and development of remote part-time field staff to execute continuity work, surge work, retail projects and weekend events in retailer settings
Direct supervisory responsibilities with as many as 100 remote field employees
Manage appropriate scheduling and staffing of all retail accounts to ensure timely completion of client expectations and kpis.
Execute client goals and objectives by effectively managing and directing field personnel, conducting store audits, and staffing all retail projects with the goal of executing on time with excellent control of expenses
Ensure complete, accurate, and timely reports, recaps, timesheets, and expense reports are submitted daily
Approve field team payroll hours, travel/mileage routing, and other expenses associated with assigned store visits daily
Perform employee counseling, performance reviews and terminations as needed
Collaborate with hr recruiting team to recruit and hire for open field positions
Ensure cla university training modules are completed in a timely manner
Supervision of employees
This position directly supervises other employees and has responsibility for hiring, training, developing, promoting, and terminating direct reports.
Qualifications required
Prior supervisory experience managing large, remote teams strongly preferred
High school diploma with college education and/or degree preferred4-6 years’ related experience and at least 2 years direct supervisory experience required
Advanced microsoft excel and google workspace skills desired
Proven ability to work independently and supervise direct reports with confidence
Planning/organizing—the individual is a highly motivated self-starter who demonstrates effective time management skills and ability to juggle multiple priorities seamlessly with heavy workload at times
Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent changes, delays or unexpected events
Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates strong group presentation skills and ability to conduct virtual meetings
Written communication—the individual edits work for spelling and grammar, presents numerical data effectively, and is able to read and interpret written informationExcellent proofreading skills a must.
Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality
Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance
Safety and security—the individual actively promotes and observes safety and security protocols, and follows company policies and procedures
Ability in finding creative and innovative solutions to solve issues and day-to-day challenges
Superior interpersonal, analytical, negotiating, influencing, facilitation, organizational, decision-making and conflict resolution skills
Experience within the pet, consumer goods, or sales and marketing industries helpful
Fluency working with web based technology platforms (basic smart device skills) and working knowledge of saas interfaces helpful
Ability to travel in the field as needed with occasional overnight travelMust have a clean driving record and minimum state mandated insurance coverage & liability limits.
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