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IT & Software

Channel Marketing Looking for Desktop Support Engineer- gurugram at Gurugram, Haryana, India Full Time


Job Roles Responsibilities

  • Installation, configuration, troubleshooting, uninstallation of OS and standard Office automation

applications.

  • Windows Operating system support for Win 7.1, SP1 Win 8.
  • Installation of standard software.
  • Installation of application clients on Desktops and Laptops.
  • Hardware and Software upgrade on end-user computing devices.
  • Configuration of printers, WI-FI, emails.
  • Managing disk/folder sharing and permission settings on desktops.
  • Identify the frequent problems and reporting SITEL about the generic solution.
  • Installation of Patch Updates using tool / Manual as per the frequency set by SITEL.
  • Prepare Maintain standard Operating Environment (SOE) with images for quick roll out.
  • SITEL will provide access to MS Lync or other custom tool to CMS engineers to aid remote support.
  • Voice Network need to have basic L1 knowledge, crimping, colour codes, troubleshooting techniques, etc.
  • Voice Resource should be able to configure desk phones (Avaya).

This job is provided by Shine.com

Job Overview

  • Date Posted:
  • Job Title: Channel Marketing Looking for Desktop Support Engineer- gurugram at Gurugram, Haryana, India
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