Carelon Global Solutions Looking for Assistant Manager_EBA at   Bangalore, Hyderabad Full Time

Job Purpose

Overall, 12 + years’ experience, with 24 months in current role (Team Lead), with demonstrated competence of process management, people management, Partner management, coaching, analyzing & leveraging work through others

Should come with at least 4 years of experience in team | people management. 24 months in the current (Team Lead) role at Carelon 2 years of experience in Claims adjudication/rework or Benefit Configuration in current or previous organizations Excellent written, oral, presentation and facilitation skills. Must have strong power point presentation skills & command on reporting & analytical skills on Excel. Strong Operational skills including & not limited to capacity management, forecasting & planning, seat/shift utilization & governance, Stakeholder communication – Effective communication & ensure operational readiness for stakeholder requirement. Innovation – Proven track record with quantifiable benefits Performance Management – Must be well conversant with Carelon performance management framework & proven proficiency in meeting targets through coaching & mentoring.

Job Responsibility

Responsible for managing the team of ~80 to 100 resources with direct reporting of Leads.
Forecasting & Capacity planning
Delivery of all KPIs
Employee Retention/Employee engagement
Performance management of the team including developing IDP for TLs & key team members
Prepare dashboards & participate in reviews.
Collaborate with internal/support functions.
Engage with leadership to discuss project priorities, highlight challenges & risks.
Assist management in developing and coaching team members as well as ensuring that resources are deployed in the most effective manner.
Assist management in transition of new work.
Assist in hiring of resources (Associate, Sr. Associate, Team Lead)
Drive quality culture & champion process improvement for the span.
Team player in organizational activities

Qualification

Minimum education: Graduation/ Post graduation in any stream Specialized training, certifications, and/or other special requirements: NA Preferred education: NA

Experience

(1) Minimum experience. 12 + years’ experience with 24 months in current role (Team Lead)

(2) Preferred experience. Preferred with basic US Healthcare knowledge and people management.

Knowledge and Competencies

Strong communication skills, Ability to perform individually in a competitive environment, Superior ability to manage customer relationships.
Inclusive mindset and collaborating with diverse stakeholders.

The Carelon Promise

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.
It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.
This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

Life @ Carelon

Extensive focus on learning and development
An inspiring culture built on innovation, creativity, and freedom.
Holistic well-being
Comprehensive range of rewards and recognitions
Competitive health and medical insurance coverage
Best-in-class amenities and workspaces
Policies designed with associates at the center

Equal Opportunity Employer

Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.