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Carelon Global Solutions Looking for Assistant Manager Claims at Gurgaon, Bangalore Full Time
Job Description
JOB DESCRIPTION
Job Title
Associate Delivery Manager
Requirement Type
Full-TimeEmployeeJob LocationGurugramRequirement LevelManager
Hiring Manager
Sr Delivery ManagerPrimary Skill
People’s Manager, Business Operations
Business
Specialty ITSkill Category
NicheABOUT ELEVANCE HEALTH
Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.
ABOUT CARELONCARELON
Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.Previously known as Legato Health T… See More
Job Title
Associate Delivery Manager
Requirement Type
Full-TimeEmployeeJob LocationGurugramRequirement LevelManager
Hiring Manager
Sr Delivery ManagerPrimary Skill
People’s Manager, Business Operations
Business
Specialty ITSkill Category
NicheABOUT ELEVANCE HEALTH
Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.
ABOUT CARELONCARELON
Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.Previously known as Legato Health T… See More
JOB DESCRIPTION
Job Title
Associate Delivery Manager
Requirement Type
Full-TimeEmployeeJob LocationGurugramRequirement LevelManager
Hiring Manager
Sr Delivery ManagerPrimary Skill
People’s Manager, Business Operations
Business
Specialty ITSkill Category
NicheABOUT ELEVANCE HEALTH
Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.
ABOUT CARELONCARELON
Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.
OUR MISSION & VALUES
Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity
JOB POSITIONWe are looking for aqualified associate delivery manager(ADM)having extensive Business operations support experience. Associate should be from management background and should be able to manage a team of 125 people and provide effective guidance to portfolio.Associate will be responsible for supervising, handling and motivating 6-7 team leads and 125 members to achieve the goals.
JOB RESPONSIBILITY
Associate Manager – will be responsible for the following:· Drive Team to achieve process and service level agreements / metrics i.e., productivity and quality target within the established timeliness.· Providing mentorship and leadership to team members, including directing and assigning work, communicating team goals and identifying areas for new trainings, skills and improvement areas.· Managing hiring for their area and trainings, and keep management updated on team performance. Communicate concerns and handle hurdles of team members for smooth execution of projects.· Address issues proactively, prepare and implement solutions. Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
QUALIFICATION
· Bachelors’ or Masters’ is Computer Science/ IT or equivalent
EXPERIENCE
11-14+ years overall experience & 5+ experience in Associate/Team Manager role
People Manager role handling a team of >100-150 associatesSKILLS AND COMPETENCIES
· People Management skills/experience· Data management, MS office-Excel/PPT, Problem solving skills· End to end project Management of development projects and critical initiatives· Self-driven and Accountable for all the deliveries· Oversees strategic planning, budget development, and management for a multiple projects· Directs multiple work functions with broad scope and strategic business impact.· Interfaces with key stakeholders; develops strategies and facilitates performance measurement plans to optimize delivery· Hires, trains, coaches, counsels, and evaluates performance of direct reports.· Help in resource allocation and estimation efforts and delegate duties for routine activities.· Investigate and explore upcoming new technologies and suggest for enhancements.· Liaison with onshore team for effective delivery· Handle vendor relationships to deliver services.· Ensure and record requirements coverage by verification.· Manages the communication portfolio for the team, ensuring effective means of communication are in place when facing crisis situations. Ensures accurate status reporting on all work efforts.· Establishes and maintains collaborative relationships with key business partners. Strong verbal and written communication skills.· Detail oriented· Agile· InclusiveTHE CARELON PROMISE
Job Title
Associate Delivery Manager
Requirement Type
Full-TimeEmployeeJob LocationGurugramRequirement LevelManager
Hiring Manager
Sr Delivery ManagerPrimary Skill
People’s Manager, Business Operations
Business
Specialty ITSkill Category
NicheABOUT ELEVANCE HEALTH
Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.
ABOUT CARELONCARELON
Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.
OUR MISSION & VALUES
Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity
JOB POSITIONWe are looking for aqualified associate delivery manager(ADM)having extensive Business operations support experience. Associate should be from management background and should be able to manage a team of 125 people and provide effective guidance to portfolio.Associate will be responsible for supervising, handling and motivating 6-7 team leads and 125 members to achieve the goals.
JOB RESPONSIBILITY
Associate Manager – will be responsible for the following:· Drive Team to achieve process and service level agreements / metrics i.e., productivity and quality target within the established timeliness.· Providing mentorship and leadership to team members, including directing and assigning work, communicating team goals and identifying areas for new trainings, skills and improvement areas.· Managing hiring for their area and trainings, and keep management updated on team performance. Communicate concerns and handle hurdles of team members for smooth execution of projects.· Address issues proactively, prepare and implement solutions. Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
QUALIFICATION
· Bachelors’ or Masters’ is Computer Science/ IT or equivalent
EXPERIENCE
11-14+ years overall experience & 5+ experience in Associate/Team Manager role
People Manager role handling a team of >100-150 associatesSKILLS AND COMPETENCIES
· People Management skills/experience· Data management, MS office-Excel/PPT, Problem solving skills· End to end project Management of development projects and critical initiatives· Self-driven and Accountable for all the deliveries· Oversees strategic planning, budget development, and management for a multiple projects· Directs multiple work functions with broad scope and strategic business impact.· Interfaces with key stakeholders; develops strategies and facilitates performance measurement plans to optimize delivery· Hires, trains, coaches, counsels, and evaluates performance of direct reports.· Help in resource allocation and estimation efforts and delegate duties for routine activities.· Investigate and explore upcoming new technologies and suggest for enhancements.· Liaison with onshore team for effective delivery· Handle vendor relationships to deliver services.· Ensure and record requirements coverage by verification.· Manages the communication portfolio for the team, ensuring effective means of communication are in place when facing crisis situations. Ensures accurate status reporting on all work efforts.· Establishes and maintains collaborative relationships with key business partners. Strong verbal and written communication skills.· Detail oriented· Agile· InclusiveTHE CARELON PROMISE
Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.
It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.LIFE @ CARELON
· Extensive focus on learning and development
· An inspiring culture built on innovation, creativity, and freedom· Holistic well-being· Comprehensive range of rewards and recognitions· Competitive health and medical insurance coverage· Best-in-class amenities and workspaces· Policies designed with associates at the centerEQUAL OPPORTUNITY EMPLOYER
Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Reasonable AccommodationOur inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.