Job DescriptionWe are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities Assist the Vice President / Associate Vice President / Senior Manager / Manager in consistent delivery of high quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency / accuracy standards and good business processes / judgments. Primarily process within the TAT agreed with Country in the SLA and also other functions as requested by the Unit Manager Assist the Unit Manager in managing the cost budget allocated to the team by ensuring optimum utilization of available resources, implementation of creative cost-reduction solutions and minimizing wastage. Assist in managing the operational risk of the team to avoid operational / reputational losses and ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company / Group. Assist the line manager in overseeing the daily operations of the team and contribute towards meeting the team&rsquos objectives. Contribute to the development of other Team members by guiding, coaching, motivating, supporting and assisting selected number of Team members. Be guided accordingly and aware of the roles and responsibilities for money laundering prevention as stipulated in the Money Laundering Prevention (MLP) Group Policy, Money Laundering & Suspicious Transaction Guidelines for Cash & Channel Management, Suspicious Money Laundering Transaction Reporting Procedures and / or Monitoring Checklist, and Escalation Procedure for Suspicious Money Laundering Transactions. Ensure due care and diligence is exercised on day to day operational matters relating to Money Laundering, check for Sanctioned countries and SR7, acquiring relevant knowledge and training thus, providing support to superiors and subordinates. Comply with exceptions for Callback, Signature Verification and Processing in which respective role needs to be performed independently. Upholding the Values of the Group and Company at all times Assist Vice President / Associate Vice President / Senior Manager/ Manager/ Associate Manager in preparation of KCS / KCSA / KPI as per GOR Policy by providing necessary input thereby ensuring it is completed and submitted in time. All deviations / exceptions known are to be highlighted to the Vice President / Associate Vice President / Senior Manager/ Manager. Participate in SLA review / DOI along with the Unit Manager by giving inputs on process / timeliness / volumes etc thereby ensuring completion within the agreed time frame. Operations loss to be minimized and brought down to &ldquoZero&rdquo. Strategy Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries and meeting productivity standards in terms of processing efficiency and accuracy of output. Meeting of own performance objectives and contribute in achieving the team&rsquos objectives. Support the roll-out of appropriate quality management systems and achieving the quality objectives and standards set. Coaching selected team members to achieve the desired level of productivity and competency. Contributing ideas for improvement on processes, procedures, end-to-end processing, etc. to team management. Need to process effectively on 1 primary country and in addition to that getting trained in 2 additional countries as part of cross training and effectively handle 100% of the cross trained process with zero tolerance. Complete non-routine assigned task (e.g. testing, BCP) within the set deadline. Business Private Banking Operations Regulatory & Business Conduct Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct. Our Ideal Candidate Any Bachelor Degree with good communication skill. Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working. Feel free to call us either send you CV this mail id : hidden_email NAME- SWATI CONTACT US ON MOBILE NO. +91-hidden_mobile Employement Category:Employement Type: Full timeIndustry: Banking / Financial Services Role Category: Finance / Accounts / TaxBack Office Operations Functional Area: Not ApplicableRole/Responsibilies: Urgent Vacancy for Leading Bank for BranchContact Details:Company: Career PointLocation(s): Multi-City, India
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operations team handling
branch banking operations