· Overall responsibility of collecting application and visa documents from the client.
· Follow-up for pending documents with clients.
· Follow up with admissions Head office for pending offer letters/ I-20’s.
· Informing clients about the deadlines of applications.
· Ensuring that the application and visa file is completed as per the deadlines and dispatched within 24 working hours of completion.
· Visa counseling for students with unconditional offer letter.
· Ensuring quality check is done by TL of the concerned section before the file is dispatched.
· Attending regular training sessions for admissions and visa updates.
· Giving complete support to the L1 team to ensure that visa applications are processed on time.
· Maintaining maximum visa success rate.
· Travel to other offices during events, in case required.
· Maintaining and updating the master report that is available to the complete team.
· Sending updated follow up report daily to the TL.
· Maintaining courtesy & patience while dealing with all kinds of clients.
· Helping clients take interview appointments.
Job Type: Full-time
Salary: Up to ₹50,000.00 per month
Ability to commute/relocate: