JOB LOCATION : Malad West, 400064
Role : Client Servicing Executive
Industry : Digital Marketing Agency
Client Servicing/Client Relationship Management which includes being the primary point of contact for the company’s clients that are assigned to you and maintaining monthly dashboards, data analyses, reports and being the primary point of contact for assigned clients.
Key Responsibilities
– Managing the client from acquisition, overlooking project deliverables as per schedule, Assigning Tasks to the production team and timelines and generating monthly progress reports for clients and internal monitoring.
– Serve as a link between the client and the internal team, ensuring proper communication reaches to both.
– Communicating with clients on a regular basis updating them on their respective projects through emails, calls and face-to-face meetings.
– Assist with challenging client requests and escalating the issues of clients as and when required.
– Ensure project deadlines are clearly defined, assigned to the respective team and met
– You should be able to prioritize tasks based on dynamic client inputs
Qualification
– Desired candidate profile basic knowledge of How Digital Marketing works
– Well Versed with Project Management Tools
– Excellent planning, analytical, conceptual, people management and organizational skills.
– Strong written and oral English communication skills.
– Self-motivated and able to multitask between different client projects
– Strong MS Office skills in Excel, Word & Powerpoint
– You should have worked in an agency environment
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 – ₹30,000.00 per month
Schedule:
– Day shift
Supplemental pay types:
– Overtime pay
Application Question(s):
– Are you able to travel to Malad West?
– Are you available for Immediate Joining ?
Experience:
– total work: 1 year (Required)
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