Why join us?
Blupace is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics , Field services and more. We are passionate about developing innovative technology solutions that make a difference. We have the expertise and experience to provide custom-tailored solutions for your business, whatever your field may be. Our team is dedicated to providing you with the best possible service, and we are always looking for new ways to improve our products and services. We operate in different locations which includes UK, France, Germany and Belgium.
Where you’ll be working:
Blupace is hiring IT Support Specialist
Work Location – Bangalore Office , Monday to Friday (8 am to 5 pm IST)
Position
We are seeking an experienced and dynamic IT Support Specialist to join our team.
The ideal candidate with minimum of 4+ years of hands-on experience in IT onsite operations, with a strong background in core products such as Audio-Visual (AV), Internet Protocol Telephony (IPT), and various Network Devices. The selected individual will play a pivotal role in managing and optimizing our onsite IT infrastructure, ensuring seamless operations and enhancing overall efficiency.
Key Responsibilities:
Oversee the day-to-day onsite IT operations, ensuring all systems and services are functioning smoothly and efficiently.
Working with a team of IT professionals to maintain and support core products including Audio-Visual (AV) systems, Internet Protocol Telephony (IPT) solutions, and various Network Devices.
Collaborate with cross-functional teams to understand business requirements and translate them into effective IT solutions.
Provide technical guidance and support to troubleshoot and resolve complex technical issues related to AV, IPT, and network equipment.
Develop and implement best practices for IT operations, including maintenance, upgrades, and configuration management of core products.
Monitor system performance, network traffic, and security protocols to ensure optimal functionality and data integrity.
Stay up-to-date with industry trends and advancements in AV, IPT, and network technologies to recommend improvements and innovative solutions.
Manage vendor relationships, including procurement and performance evaluations for IT equipment and services.
Qualifications and Requirements:
Minimum of 4+ years of progressive experience in IT onsite operations, including hands-on experience with AV, IPT, and Network Devices.
Strong knowledge of AV technologies, including projection systems, audio systems, and video conferencing solutions.
Proficiency in IPT systems, VoIP protocols, and associated hardware.
Extensive expertise in configuring, managing, and troubleshooting various Network Devices (routers, switches, firewalls, etc.).
Proven experience in leading and managing IT teams, fostering collaboration, and driving results.
Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues efficiently.
Strong project management skills, including the ability to prioritize tasks, and meet deadlines.
Exceptional communication and interpersonal skills to interact with stakeholders at all levels.
Relevant certifications such as CCNA, or equivalent will be a plus.
Ability to adapt to a fast-paced and dynamic work environment.
A proactive attitude towards learning and keeping up with emerging technologies.
The Package
We offer a competitive salary and a great benefits package. Blupace is committed to promoting a diverse, open and collaborative work environment – a place where we can be ourselves and succeed on merit. We believe an environment like this is where ideas can truly flourish and balanced with a healthy dose of fun, it ensures that our people stay and develop.
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