It’s fun to work in a company where people truly believe in what they’re doing!
At BlackLine, we’re committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
The Associate Technical Support Engineer, IT Employee Experience Team (India) is responsible for hands on delivery of the IT Employee Experience program focused on assisting end users with their IT needs. The Associate Technical Support Engineer will work directly with other members of the IT Employee Experience Team to ensure that any assigned issues are addressed in a timely manner and according to prescribed directives and solutions. This position is expected to maintain high levels of delivery and customer service without direct supervisory oversight due to the remote nature of the position. Where needed, the Associate Technical Support Engineer will escalate, as defined by the team processes, issues that are not able to be resolved in a timely manner in accordance with the team service levels. Additionally, this position will participate in global programs related to roll out of new end user equipment, new hires, terminations, upgrades, support of office infrastructure such as routers and switches etc.
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What You’ll Bring:
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Thrive at BlackLine Because You Are Joining:
BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
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