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IT & Software

Black and White Business Solutions Looking for International BPO Customer Service Voice Process at Bangalore Full Time

Greetings
From Black and White Business Solutions Bangalores Leading BPO
Recruitment Firm.

Urgent
Hiring for International BPO Customer Service Voice Process

  • Handling
    the customers inquiry and coordination with Sales. Handling
    calls, collecting and updating the database.
  • Follow-up
    with customers & managing database of leads allocation
  • Improvement
    and quality assurance programs

1) Help in customer resolving their banking related queries.

2) Handling the customers calls on telecom
related queries.

3) Trouble Shoot Technical Queries for various
clients through voice, chat and email.

4) Customer service
Semi Voice process.

Salary
:

Fresher – up to 16-20k

Experience – up to
22-30k

Shift :US/UK
Should be flexible with rotational Shift

Qualification:

10th, 12th, Graduate

Industry:
BPO customer service ITES, BPO, KPO, LPO.

Required
Experience:

Fresher/1 Year
experience in International Call center

Rounds
of interview

HR round

Versant

Operation Round

Note
: Interview rounds may differ for different process


Job Overview

  • Date Posted:
  • Location:
  • Job Title: Black and White Business Solutions Looking for International BPO Customer Service Voice Process at Bangalore
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