BioResource Biotech Looking for Customer Support Executive -(Female). at Pune Full Time

Job details

Salary

₹15,000 – ₹30,000 a month

Benefits & Perks

Health insurance

Job Type

Full-time

Regular / Permanent

Benefits

Pulled from the full job description

Health insurance

Full Job Description

Job Summary
Position: Techno Commercial Executive
Education: B.sc / M.sc (Biotechnology / zoology / Microbiology)
Responsibilities and Duties

– Attending the phone call, analysis of the calls, answering the queries or directing the call to the concerned department.
– Maintaining record of the posts, couriers and any communication in and out of the office.
– Preparing Quotations Follow up of Quotation receipts and orders, analysis of daily reports of the sales team, promoting the offers to the customers, maintaining the business record, Official communications.
– Strong communication with the customer. Proper and accurate reply to the customers in a stipulated timekeeping
– Proper coordination, strategic discussions, direction to the field people including our principles company people based at Pune.
– Sending technical mailers to the customer periodically for new products as and when come. Launching at least two fast flowing products in a week by email or telecom to the customer with the help of technical Support person,
– Planning and implementing the new product/business strategies for aggressive promotion of the products. Creating and maintaining the customer database with the product consumption.
– Strong follow ups of the ongoing leads, projects with the help of sales executives maintaining the authentic records of the field activities.
– Proper coordination with the distribution network. You have to have the control and information of each and every aspect in the office, at principles and at the customers.

Key Skills
Communication, Negotiation,
Required Experience and Qualifications
1 to 5 years of experience in Government / Tender business is preferred.Basic technical background from Biotech,Pharma or any equivalent biological science category is mandatory.

Benefits

Health Insurance, Training

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹30,000.00 per month

Benefits:

– Health insurance

Schedule:

– Day shift

Speak with the employer
+91-XXXXXXXXXX

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