Alvaria employs a team of passionate individuals who are changing the face of customer engagementOver our 40-year history we have empowered employees by creating an inspired community that values urgency, accountability & results Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.
Job description
General scope & summary
As a key architectural resource for multiple products across the alvaria software-as-a-service offering in both public and private clouds, the cloud voice and network architect is responsible for the architectural direction of both virtual and physical infrastructure, as well as the voice and networking elements of the software solution setFocus areas will include resilience, high-availability, disaster recover, deployment models, 3rd party integrations, and monitoring of system resources and performance characteristicsThe cloud voice and network architect has a thorough understanding of the technologies used within the public cloud environments, physical data center, and the software solution componentsThe position will be cross functional, working closely with all technical stakeholder groups including r&d, cloud operations, systems engineering, and product management.
Primary role & responsibilities
Develop architecture roadmaps for respective application, infrastructure, network and data domains
Conceptualize and design next generation cloud solutions in public and private clouds
Identify architectural gaps and inefficiencies and provide recommendations for improvements and alignment
Understand, recommend and guide improvements/best practices across the infrastructure service layers of the network, storage, virtualization, voip infrastructure, including operating and other systems
Interact with cloud operations and development teams to drive consensus on roadmap/gaps that have system wide impact
Participate in analysis of technology vendors, including risk assessment due diligence
Identify security issues and risks, and develop mitigation plans
Investigates new technologies, creating prototypes and proofs of concept to highlight the application of the technology for key product areas
Documents advanced configurations and deployment models
Participate in security compliance efforts (e.g., pci-dss, iso27001, sox2)
Qualifications
Job requirements
– minimum 7- 10 years’ experience as an architect working on both linux-based and ms windows-based system platforms
Four year degree in technical or engineering field (b.sIn computer science, electronics, mathematics or related discipline minimum).
Strong written and oral communication skillsHighly self-motivated and directed
Experience with network and web related protocols (e.g., tcp/ip, udp, ipsec, http, https, routing protocols)
Specialized knowledge & skills
Thorough understanding of enterprise, network, system and application level security issues.
Voip telephony experience such as tdm or voip, sbc platforms (ribbon, sansay), sms, and regulatory solutions such as stir/shaken and tcpa compliance systems
Experience with voip protocols: sip, rtp, sip/tls, srtp and sip messaging flows, including refer transfers, registrations, dtmf handling, codec negotiation
Experience with ancillary services such as sms, including 10dlc, toll free sms, short codes, and smpp protocol
Networking experience juniper srx firewalls, juniper mx routers and juniper ex/qfx switches, cisco asr routers, cisco nexus 9k switches (aci), paloalto firewalls, and versa sdwan.
Experience with kubernetes cluster networking and security, including ingress controllers, dns, nat, and traffic/network policies.
Experience with monitoring tools such as data dog, sumo logic and solarwinds
Networking routing experience with bgp and ospf
Experience with ipv6 and related tunneling protocols such as 6to4, teredo, and 6rd
Operational knowledge of creating and maintaining dns zones in either windows dns or bind
Experience with setting up and configuring vpn, such as pptp, l2tp, ipsec vpn, and gre tunnels
Development experience with 2 or more programming languages and at least two scripting languages such as bash, ruby, javascript, perl or python
Operational knowledge of active directory including designing forests, group policies, federation and one-way trusts.
Operational knowledge of linux distributions such as ubuntu, centos, and debian as well as operational knowledge of linux technology such as bind, bash, iptables, and systems
Experience working with cloud providers such as google cloud platform, amazon web services, microsoft azure as well as the services they provide for networking, orchestration, logging, monitoring, and file storage
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Alvaria is an equal opportunity/affirmative action employer with a strong commitment to diversityIn that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.
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