Arihant Maxsell Technologies Looking for Customer Care Executive – Hindi & English – Immediate Hiring at Chennai, Tamil Nadu Full Time

Maxsell – Be ProActive, Be Smart, Be Max

We were founded in 2004 and are pioneers in Counterfeit detection technology for Indian Rupees and Forex. Since 2009 We have Expanded our product range to Laser Equipments, Gold testers and Ultrasonic cleaning system. Our Ideology is to develop, design and introduce products which bring highest value proportion to our clients. You will get a strong learning platform to showcase your talent, work as a team in a professional yet committed environment.

Learn New skills, Explore the Unepxlored. Bring out your Best. Be Here, Be Max.

Positions: 3

Requirement:
Job Summary

An Opportunity to Learn & Grow from Arihant Maxsell Technologies P Ltd. for Senior Customer Support Executive to handle customers across India, through ERP & Ticket handling application.

Immediate joinees / joinee at short notice are most welcome.

Job Duties:
Responsibilities and Duties

Ensure superior customer support through Real time Ticket based supports.

Help in planning of support to the customer (geographical knowledge will be a big advantage)

Get appointments from Customers based on the availability of team member / field engineer.

Required Experience, Skills and Qualifications

Any Degree / Diploma (Technical Background will be first preference)

1. Minimum 5~7 year experience in any customer support voice process

2. Experience in MIS / CRM or Ticketing Software.

3. English, Hindi and any additional regional language will be an added advantage.

4. Fast learner / Responsive / Collaborative / Team Work.

5. Geographical knowledge and prior experience in planning of tours.

6. Customer Centric & Result Oriented.

Benefits

ESIC, PF, Bonus (Yearly)

Group Insurance, Leave benefits, Medical Benefits.

Location: Chennai