– Responding promptly to customer inquiries.
– Communicating with customers through various channels.
– Acknowledging and resolving customer complaints.
– Knowing our products inside and out so that you can answer questions.
– Processing orders, forms, applications, and requests.
– Keeping records of customer interactions, transactions, comments, and complaints.
– Communicating and coordinating with colleagues as necessary.
– Providing feedback on the efficiency of the customer service process.
Job Types: Full-time, Fresher
Salary: ₹19,000.00 – ₹27,600.00 per month
Benefits:
– Cell phone reimbursement
– Flexible schedule
– Food provided
– Paid sick time
– Paid time off
Schedule:
– Day shift
Supplemental pay types:
– Performance bonus
Ability to commute/relocate:
– Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
– Higher Secondary(12th Pass) (Preferred)
Experience:
– total work: 1 year (Preferred)
– Customer service: 1 year (Preferred)
Language:
– Hindi (Preferred)
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