We are seeking a self-starting, detail-oriented individual with experience in supporting a global purchasing system in a Shared Service Center environment. The individual would be part of the India Shared Service Center & would provide support for AMETEK’s global indirect purchasing system (Ivalua). Position Responsibilities: • Be part of the team that manages the global indirect purchasing system & provide end-user support for 5 countries. • Provide high level of customer service support to the global users.
Understand country specific requirements and queries related to the varied processes. • Understand the AMETEK finance and audit rules and use them to support business processes. • Support Ivalua access for new employees & link credit cards to a user account if not done automatically. • Add new Master Data to Ivalua – Business Units, Cost Centers & Project Codes.
Provide first line of support in the Ivalua Help Desk system and direct questions to appropriate contact if needed. • Assist in creation and publishing of an Ivalua dashboard. • Support users on Ivalua enhancements and additional training as needed. • Ensure that SOPs for all the process are updated at regular intervals.
Work with IT on configuration changes as needed. • Support the employee update process in Ivalua – understand user access form, steps involved, monitor the daily upload and troubleshoot as necessary. • Other projects and duties as assigned.