Adani Group Looking for Customer service at India Full Time

Adani Group is a diversified organisation in India comprising 7 publicly traded companies. It has created a world class transport and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its transport logistics and energy utility portfolio businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Adani owes its success and leadership position to its core philosophy of ‘Nation Building’ driven by ‘Growth with Goodness’ – a guiding principle for sustainable growth. Adani is committed to increase its ESG footprint by realigning its businesses with emphasis on climate protection and increasing community outreach through its CSR programme based on the principles of sustainability, diversity and shared values.

Description du poste

Job Description: Customer Service/Chat Support (Work from Home)

We are looking for a customer service representative who can provide support to our customers through chat. The ideal candidate should be able to work independently and efficiently to resolve customer issues and inquiries.

Responsibilities:
Respond to customer inquiries through chat in a timely and professional manner
Provide excellent customer service by addressing customer concerns and resolving issues
Escalate complex issues to the appropriate department
Keep accurate records of customer interactions and transactions
Stay up-to-date with product and service information

Requirements:

High school diploma or equivalent
1-2 years of experience in customer service
Excellent written communication skills
Ability to multitask and work independently
Proficient in Microsoft Office and Google Suite
Access to a reliable internet connection and computer

If you meet the requirements and are interested in this opportunity, please submit your resume for consideration.

Profil recherché

Salary 29500 to 54600 per month