Acsys International Ltd. Looking for Information Technology Lead at Chennai, Tamil Nadu, India Full Time

Location: Chennai, India

Years of Experience: 8+ years

Job Profile:

Supervises information technology (IT) departments, manages computer systems and software, oversees equipment purchasing and installation, and maintains computer networks and connectivity.

Roles and Responsibilities:

1-    Strategic Planning

• Participates in overall Laboratory IT strategy planning activities, bringing a current knowledge and future vision of infrastructure technology and systems best practices as related to the needs of the business.
• Establishes measurable IT goals that are aligned with Division/Department and Laboratory goals to enable mission success.
• Contributes to the development and implementation of the infrastructure strategy, architecture, service delivery standards and procedures across the enterprise

2-    Operational Management

• Initiates, plans and implements improvements in all areas of IT Responsibility
• Responsible and accountable for oversight of all Division/Department IT resources.
• Serves as main point of contact on all IT-related matters
• Oversees all IT-related purchasing and budget usage; works with Accounting to develop budgets.
• Leads Division execution of best practices and enterprise efforts.
• Manage all software, network, hardware and cloud-based infrastructure
• Optimize costs by planning purchases with respect to department needs
• Ensure security and privacy of networks and computer systems
• Engages with all department peers to establish, implement and maintain appropriate IT controls for infrastructure administration.
• Proactively researches and recommends courses of action to prevent problems and to maintain high infrastructure service levels.
• Maintains alignment with the Lab’s IT security infrastructure as it relates to the server and desktop areas.
• Contributes to the implementation of an operational framework including establishing metrics, key performance indicators and service level agreements for driving the performance of IT service delivery.
• Establishes and maintains regular day-to-day communications with management for reporting and operations

3. Networking

• Implements additions, deletions and major modifications to the supporting regional infrastructure
• Implements network security
• Manages the administration and maintenance of the company’s infrastructure
• Anticipates future network needs, identifies proactive solutions to satisfy needs

4. Internal Systems

• Oversees and manages the administration and maintenance of computer stations and software
• Oversees and manages troubleshooting, systems backups, archiving, and disaster recovery and provides expert support
• Oversees and manages IT technician
• Works with project teams and management task forces to help implement Internal Systems

5.    Human Resource Management

• Responsible for IT personnel career development within the Division.
• Provides motivational leadership for direct reports at all levels, from team leads to individual contributors, including performance planning and development support; coaching and mentoring; rewards and recognition; and staff retention to develop a continuous improvement culture.
• Identifies and maintains appropriate staffing levels and provides continuity through succession planning.

6.    Asset Management

• Manages the purchasing of all software, hardware and other IT supplies at the regional level
• Manages software licenses
• Ensures that company assets are maintained responsibly
• Sets purchase and maintenance standards for all assets
• Builds and maintains vendor/supplier relationships

1. Technology Management

• Maintain knowledge of current industry standards and trends regarding server and desktop technology, IT security, and the organization’s business direction, to anticipate future infrastructure needs and identify proactive solutions to satisfy those needs.
• Participate in defining appropriate hardware and software standards to support the organization’s business requirements.
• Implement policies, procedures, and modifications as required to ensure the integrity of the overall IT infrastructure.
• Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts in a coordinated manner across their assigned Division.

Essential skills:

• Bachelor’s degree in Computer Science, Information Technology, or related field required
• Minimum 8 years’ experience in IT systems required
• 2-3 years leadership experience preferred; years of experience leading IT project work may be substituted
• Strong understanding of end to end ISO27001 Processes is a must
• Experience with Cloud based technologies
• Experience with Office 365 and Google suite
• Experience with Project Management tools (MS Project, JIRA, etc.)
• Strong experience with Java development projects/programs required
• Experience with testing tools and automation, defect management and build & release management required
• Experience with Windows and Linux environments
• Excellent communication skills (written and oral) necessary
• Effective and efficient time control planning, organization and multi-tasking abilities
• Strong customer-focus orientation and demonstrated ability to apply effective interpersonal skills to manage client requests and demands
• Ability to exhibit confidence, and maintain professionalism, diplomacy and courtesy that is representative of the company’s reputation and culture
• Proficient in MS Office suite: Word, Excel, and PowerPoint and related tools

Desired Skills:

• Excellent interpersonal and communication skills
• Self-motivated working under minimal supervision
• Ability to operate in a changing and ambiguous environment
• Good time management skills, ability to priorities tasks effectively
• Good communication skills with the ability to present complex technical information in a clear and concise manner to the customers
• Experienced in working with multi-time zone & multi-cultural teams