AccQData Looking for AR Caller – Night Shift (USA Voice Process) at Ahmedabad Full Time

AccQdata is a USA-based medical billing company. We are in expansion mode and looking for a young and dynamic AR caller responsible for communicating with USA insurance companies.

Duties and Responsibilities:

– Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services

– Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference

– Record after-call actions and perform post-call analysis for the claim follow-up

– Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiry are resolved at the first point of contact

– Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client’s systems, interpret explanation of benefits received, etc prior to making the call

– Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments

Knowledge preferred for potential candidates:

– Accounts receivable follow-up/denial management for US healthcare customers

– Fluent verbal communication abilities/call center expertise

– Knowledge of Denials management and A/R fundamentals will be preferred

– Willingness to work continuously in night shifts

– Basic working knowledge of computers.

– Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the client’s medical billing software as part of the training.

– Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus

– We are hiring fresh graduates as well as experienced resources

Company Benefits:

– 5 Days working

– Fix working Hours

– Achievable targets

– Paid Birthday Leave

– Friendly Environment

– Mediclaim for employees

Education Requirements:

*A Bachelor Degree is a must.*

*Fluent in English*

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹18,000.00 per month

Benefits:

– Food provided

Schedule:

– Night shift

Supplemental pay types:

– Yearly bonus

Work Location: One location

▶️ AR Caller – Night Shift (USA Voice Process)

🖊️ AccQData

📍 Ahmedabad