Abrao Group Pvt Ltd. Looking for Customer Service – ISO Tanks at Mumbai Full Time

Job Description

1. Coordinate with vessel operators, customers (NVOCCs MLOs), Operations and principals to monitor and report bookings, in-yard figures for the vessel

2. Follow-up for bookings with customers. Quote rates to prospective customers bring to successful conclusion

3. Respond to inquiries and follow thru to bring in business successfully

4. Coordinate with other departments to ensure smooth shipments for customers

5. Preparation of Booking Forecasts with regular updates, Loading and Discharge reports, preparation Updation of sales Contracts, Invoices

6. Assist to collect dues and outstanding amounts from clients in allotted credit limit

7. Timely submission of reports set by the management as per the deadline

8. Provide MIS information on Market Competitor activity to Management

9. Ensure tools and processes are adopted and updated as per required timelines

Experience

1. Proven 6 8 years relevant experience within the bulk liquid logistics industry ISO Tanks, Flexitanks, with both Haz and Non Haz commodities

Education

• Graduation (any stream) Familiarity with Salesforce CRM application is a distinct advantage