A Client of TeamLease Skills University Looking for Telecaller at Pune Full Time

Qualification-12th (HSC) Pass

Skill- Good Communication, Basic Computer Knowledge.

Job Location-Pune

Working Time- (9:30am to 6:30pm)

Salary-12000/- + Incentive

• Handle customer’s inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level