8DOTS TECHNOLOGIES Looking for Sales and Support Generalist at Ahmedabad Full Time

Job details

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Pay

₹11,152 – ₹40,626 a month

Job type

Full-time

Permanent

Shift and schedule

Weekend availability

UK shift

Monday to Friday

Benefits & Perks

Cell phone reimbursement

Benefits

Pulled from the full job description

– Cell phone reimbursement

We are seeking a highly qualified Sales Support Specialist to join our team. In this role, you will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries.

The ideal candidate should possess extensive experience in sales and customer service,

with a deep understanding of best practices in both areas. You should have the ability to analyze and interpret sales metrics, demonstrating a goal-oriented mindset. Strong teamwork and interpersonal skills are essential for success in this role.

By utilizing your expertise, you will contribute to the development and maintenance of positive customer relationships, while ensuring the smooth operation of our sales team. Join us and make a significant impact on our sales efforts and overall business success.

Responsibilities

– Provide troubleshooting assistance for customer orders, account statuses and relevant problems
– Provide data and guides to help the sales team
– Develop and monitor performance indicators
– Manage sales tracking tools and report on important information
– Keep record of sales trends
– Liaise with account managers to develop specific sales strategies
– Stay up-to-date with new product and feature launches and ensure sales team is on board

– Review pending orders and specific customers requests to ensure excellent customer service and customer experience
– Suggest sales process improvements

Requirements and skills

– Proven work experience as a Sales support specialist or Sales support associate
– Proficiency with MS Office Suite, particularly MS Excel
– In-depth understanding of sales principles and customer service practices
– Excellent communication skills
– Analytical and multitasking skills
– Teamwork and motivational skills
– BS degree in Marketing or associates degree in relevant field a plus

Job Types: Full-time, Permanent

Salary: ₹11,151.52 – ₹40,625.59 per month

Benefits:

– Cell phone reimbursement

Day range:

– Monday to Friday
– Weekend availability

Shift:

– UK shift

Supplemental pay types:

– Performance bonus

Ability to commute/relocate:

– Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

– total work: 1 year (Preferred)

Language:

– Bengali (Required)
– English (Required)

Work Location: In person

▶️ Sales and Support Generalist
🖊️ 8DOTS TECHNOLOGIES
📍 Ahmedabad