3M Looking for Senior Analyst – Patch Management [T500-8608] at Bengaluru, Karnataka, India Full Time

Company Overview

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.

“For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” – Mike Roman, chief executive officer and chairman, 3M[CK1]

Position Summary

This position will be part for the IT Operational Excellence team and will be a liaison between the ISRC organization and all other organizations responsible for vulnerability remediation patching. The primary responsibility of this role will be to ensure that the patching process of 3M IT assets is completed and reported on within the expected timeframe. This includes investigating, prioritizing, planning, optimizing, updating, and executing patching activities. This role requires broad technical knowledge of operating systems, platforms, applications/software, and configurations. The candidate must have strong project management, reporting, analytical, and communication experience.

Job Description & Responsibilities:

• Coordinating and Organizing patching scheduling and Change Records
• Reconciling devices that have failed patching each month
• Collecting patching compliance metrics and requirements
• Analyzing, centralizing, and reporting on patching compliance metrics
• Improving and expanding patching processes across all platforms
• Analyzing and reporting on Vulnerability metrics
• Creating and updating troubleshooting and patching process documentation
• Creating patching communications for the IT organization
• Supporting OT/Process workstation/server patching
• Automating patching processes and validations
• Implementing and supporting patching processes
• Establishing and improving Cloud patching processes
• Provide input and recommendations to Risk Exception processes
• Evaluate and provide support to urgent/zero-day vulnerability response process
• Serve as a liaison between IT Security and other organizations to communicate required activities and priorities
• Work with vendors, clients and cross-functional teams for patching activities and technologies.

Experience Required:

• 7+ years of experience in Information Technology, with at least 3 years of experience in Patching Management
• Experience with Windows and Linux platforms
• Windows 7/10/11, Windows Server 2008+, Redhat Linux 6.X+
• Familiarity with patch management tools (SCCM, Patch My PC, RedHat Satellite, etc.)
• Experience with patching processes and techniques
• Experience with incident and change management processes

Experience Desired

• Experience with vulnerability discovery solutions (Tenable, Qualys, Rapid7)
• Cloud experience and certifications (AWS and Azure)
• SQL and reporting (SQL Report Builder or Power BI)
• Strong understanding of certificates and cryptography
• Active Directory and Identity Management

Education and Training Required

• Bachelor’s Degree in information systems or equivalent experience

Primary Skills:

• Strong analytical skills
• Data analysis, aggregation, and interpretation
• Documentation and process flows
• Good oral/written communication skills
• Time management
• Client interaction skills

Additional Skills:

• Basic HTML/CSS
• Basic scripting PowerShell/Python/Bash
• Web API, JSON
• Content Management System (CMS) Experience
• Agile Methodology
• Usage of Jira