3 s security systems Looking for Call Co-ordinator at Mumbai Full Time

Job description

Call Coordinator / Amc Coordinator – Technical background

Job brief

We are looking for a Call Coordinator to provide the necessary support to the field team Technicians / Engineer. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.

The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

Call Coordinator / Amc Coordinator responsibilities include:

– Coordinate with the team by managing schedules, filing important documents and communicating relevant information & Report making (Call logs)

– Respond to complaints from customers and give after-sales support/Service when requested
– Store and sort financial and non-financial data in electronic form and present reports
– Inform clients of unforeseen delays or problems
– Monitor the team’s progress, identify shortcomings and propose improvements
– Ensure adherence to laws and policies

Requirements and skills

– Proven experience as a call coordinator or in other administrative positions will be considered a plus;
– Good computer skills (MS Office/Excel)
– Proficiency in English
– Well-organized and responsible with an aptitude in problem-solving
– Soft Spoken, Excellent in verbal and written communication skills
– A team player with high level of dedication
– Graduation/Diploma in Science or Technical Education
– 0-2 years of work Experience in similar field, immediate joiners and candidates from Technical education or Technical work background will have more preference.

Job Location Goregaon West, Work from office only.

(Mon to Sat from 9.30 am to 6 pm may extend depending on work exigency)

Job Type: Full-time

Salary: ₹15,000.00 – ₹22,000.00 per month

Schedule:

– Day shift

Ability to commute/relocate:

– Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

– total work: 1 year (Preferred)

▶️ Call Co-ordinator
🖊️ 3 s security systems
📍 Mumbai