Log In
Sign Up
2COMS Consulting Private Limited Looking for Technical Support – Voice – BPO – Hyderabad at Hyderabad / Secunderabad, Telangana Full Time
Job Description
Hiring Experienced Technical support Professionals@ Hyderabad for a Leading MNC!!!
About the Client: Its an American Multinational Information Technology Services and Consulting Company .
Job Title:Technical Support Voice
Work Location: Hyderabad
Work From Office
UG / Graduate Experienced in Technical Support Voice process can apply for this Job
Immediate Joiner Required
Shift: Rotational Shift
Week Off: 5 days working (2 days rotational week off)
Job Role:
- Technical Support Voice Process
- Taking calls Solving Customer technical issues and complaints
Requirements
Candidate should have:
1.Good Communication skills.
2.Take calls Over Phone which involves working in different time zones.
3.Take calls from Global clients and initiate the right responses to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English – both in verbal and written communication skills.
6.Knowledge of customer service principles and practices.
7.Good technical knowledge.
Qualification: Undergraduate /Graduate / Post Graduate
Benefits
Both side Cab+ Incentive+ Shift Allowance
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
