· Manging the IT Operations for specific applications
· Guide the team to implement various monitoring and alerting and to provide production support
· Lead the team to coordinate with various stakeholders and business owners for smooth Trading related operations with 100% uptime and availability.
· Implementing monitoring and alerting for uptime and availability
· Managing and tracking daily scheduled tasks through checklist and dashboard and monitoring of website.
· Interaction between the business owners and Application development team to facilitate issue resolution / incident management.
· Oversee the scheduled activities and allocate work efficiently amongst resources in accordance with timelines.
· To work on feedback from users, Senior Management, Regulators etc for uptime and availability of website.
· Maintain MIS and periodic updates to Senior Management for operational activities / follow escalation matrix.
· Adherence to organization security and compliance guidelines
· Manage regulatory inspection and internal audit.
· Maintain MIS and periodic updates to Senior Management.
· Create SOPs, user manuals or help documents (as per template)
· Maintain documentation of activities & roles performed by the team.
· Providing correct and timely regulatory / audit data
– Nazwa jednostki organizacyjnej ZUS I Oddział w Poznaniu – Nazwa komórki organizacyjnej Wydział Administracyjno-Gospodarczy – Miejsce pracy ZUS I...
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