strategy in line with mandate of the Organisation.
ecosystem as part of the solutioning.
existing solutions.
Key Responsibilities/Deliverables
Digital Transformation Strategy
Develop and execute a comprehensive digital transformation strategy that
aligns with the company’s overall goals and objectives.
Identify opportunities to leverage technology and digital solutions to
improve efficiency, productivity, and customer experience.
IT Infrastructure Management
Oversee the design, implementation, and maintenance of the company’s IT
infrastructure, including networks, servers, storage, and data centres.
Ensure the IT infrastructure is scalable, secure, and capable of supporting
the organization’s current and future needs.
Manages annual OPEX and CAPEX budget for infrastructure, develops and
ensure it is consistent with overall strategic objectives.
Application Development And Management
Manage the development, implementation, and maintenance of business
Job Description: HEAD – IT & DIGITIZATION
applications and software solutions to streamline processes and support
various functions.
Ensure that applications are user-friendly, reliable, and meet the needs of
different departments.
Data Management And Analytics
Develop data management strategies to ensure the availability, integrity,
and security of critical business data.
Implement data analytics capabilities to derive insights and support data-
driven decision-making.
Cybersecurity And Information Protection
Establish and maintain robust cybersecurity measures to protect the
company’s IT systems and data from potential threats and breaches.
Conduct regular security assessments and implement necessary
improvements to mitigate risks.
Digital Project Management
Lead and manage digital projects, ensuring they are delivered on time,
within budget, and meet specified requirements.
Collaborate with cross-functional teams to ensure successful project
execution.
IT Governance And Compliance
Establish and maintain IT governance frameworks to ensure adherence to
IT policies, standards, and best practices.
Ensure compliance with relevant data privacy and IT regulations.
Stakeholder Management
Engage with internal stakeholders, such as department heads and senior
management, to understand their IT and digitization needs.
Provide effective communication and support to address their concerns
and requirements.
Vendor And Partner Management
Evaluate and select IT vendors and technology partners to support the
comapny digital initiatives.
Manage vendor relationships and contracts to ensure service quality and
cost-effectiveness.
User Training And Support
Provide training and support to employees to enhance their digital literacy
and effectively use digital tools and systems.
Establish a helpdesk or support system to address IT-related issues
promptly.
Innovation And Research
Stay updated with the latest technology trends and innovations in the
infrastructure and IT industries.
Identify and assess emerging technologies that can drive innovation and
improvements in the company’s operations.
Performance Monitoring And Reporting
Establish key performance indicators (KPIs) to measure the effectiveness of
Job Description: HEAD – IT & DIGITIZATION
IT and digitization initiatives.
Regularly report on KPIs and provide insights to senior management for
strategic decision-making
Experience
requirements
field.
background, preferably 5+ years of experience in large, cross-
functional teams influencing senior-level management and key
stakeholders effectively across the organization and within complex
contexts.
projects.
meet business objectives in a highly collaborative and high-
performance work environment.
to adapt quickly and easily.
supporting production systems.
must be aware of the best practices and methodologies of Agile
project management to support the infrastructure business.
technologies work, including such areas as machine learning, data
engineering, and IoT.
Qualifications
Requirements
graduation in Business Management from a premier B-School
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