Immediate Joiner Preferred.
3 – 5 years of applicable experience in a technical support role (preferably with some experience working in a call center environment or a desktop support role), or in a comparative customer support role
Technical Knowledge, Skills, and Abilities:
o M 365 Suite (Outlook, Teams, PowerPoint, Excel, Word, OneNote, etc.)
o PC and Apple laptops
o Microsoft Windows OS
o Apple Mac OS
o Adobe products
o Android, Windows, and iOS mobile devices
o Web browsers (Chrome, Edge, Firefox)
o Enterprise print hardware and software
o Active Directory
o Wired and wireless networking
o ServiceNow
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