ClearFeed is building AI Native Helpdesks on Slack and MS Teams. We are seeking a product owner to drive our product roadmap to help us build a differentiated offering in a fast-growing market. You will directly work with the founders and drive both macro and micro decisions on the product.
Responsibilities Include the following:
Product Strategy and Roadmap:
– Develop and execute a comprehensive product strategy for our self-serve SaaS offering, aligning with the company’s overall goals.
– Create and maintain a product roadmap that reflects the evolving needs of our target market.
Customer Engagement:
– Collaborate closely with customers to understand their pain points, gather feedback,
and identify opportunities for product improvement.
– Conduct user research, interviews, and surveys to gain deep insights into user behavior and preferences.
Data-Driven Decision Making:
– Utilize data analytics and metrics to assess product performance, identify trends, and make informed decisions.
– Work with the data team to define key performance indicators (KPIs) and establish a robust system for tracking and analyzing product metrics.
Cross-Functional Collaboration:
– Partner with engineering, design, marketing, and sales teams to ensure a cohesive and successful product development process.
– Lead cross-functional teams through the product development lifecycle, from ideation to launch.
Iterative Development:
– Implement an iterative development process, incorporating agile methodologies to deliver regular product updates and improvements.
– Embrace a test-and-learn mindset, utilizing A/B testing and other methodologies to optimize the user experience.
Market and Competitive Analysis:
– Stay informed about market trends,
competitor offerings, and industry best practices.
– Use market insights to position our self-serve SaaS product competitively and identify opportunities for differentiation.
Qualifications:
– Bachelor’s degree in engineering
– 3+ years of experience in product management, with a focus on self-serve SaaS products.
– Proven track record of successfully bringing SaaS products to market, preferably in a startup environment.
– Strong analytical skills and experience using data to drive product decisions.
– Excellent communication and collaboration skills, with the ability to work effectively across diverse teams.
– Familiarity with agile development methodologies and a results-oriented mindset.
– Demonstrated ability to engage with customers,
gather insights, and translate them into actionable product enhancements.
Benefits:
If you are a strategic thinker passionate about delivering exceptional self-serve SaaS products and thriving in a dynamic startup environment, we would love to hear from you. You will work directly with the founders.
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