– Answering calls from customers professionally and responding to customer inquiries and complaints.
– Handling and resolving customer complaints regarding product service problems.
– Documenting all calls with regards to the customer’s query accurately in software Identifying, escalating priority issues, and reporting to the supervisors.
– Researching required information using available resources/software.
– Provide quality customer support on every call Following call script to ensure quality support to customer satisfaction Adhering to all company policies and procedures
This job is provided by Shine.com
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▶️ CUSTOMER CARE EXECUTIVE_AHMEDABAD
🖊️ ASCENDUM KPS
📍 Ahmedabad
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