IT Infrastructure – Head
Level- Mid Senior
Location: Kolkata (Candidates who are willing to relocate only apply)
Salary: As per Industry standard
Requisites and job knowledge
· lead and manage the design, implementation and smooth running of IT, audio visual and communications services and associated infrastructure.
· Project Management of IT Infra Projects
· Implement the IT Infra & Cybersecurity projects within given timeframes
· Supervise the IT projects across the SMEL locations
· Plan and lead IT and communications development projects
· Formulate IT strategy and policy.
· Keep up to date with technology trends and developments.
· Identify opportunities for system and service enhancement and implement improvement plans.
· Specify, procure and manage externally hosted IT services.
· Specify, implement, and monitor arrangements for IT system and data security.
· Ensure the availability of critical IT-based business systems together with appropriate and tested backup and disaster recovery systems.
· Enable flexible and secure access to systems and data for authorised users.
· Manage and prepare departmental and project budgets.
· Supervise the team activities on daily basis and guide them for optimal use of resources
· Work with service management systems to ensure smooth resolution of incident/problem management tickets via 3rd line support
Cloud services
· Provide a procurement and provisioning service for cloud/datacentre space.
· Administer, monitor and maintain our cloud/datacentre environments.
· Provide SLA driven service for support and deployment.
· Develop a shared ownership model for security.
Information security
· Prepare the Cybersecurity Road map with the AVP-IT and implement appropriate tools to support the information security management policy.
· Implement the IT & Cybersecurity policy and IT SOP across locations.
People management.
· Manage an infrastructure team of SMEL
· Responsible for staff quality management and project delivery shaping, building, development, management and motivation
· Matrix management with responsibility for permanent and contracted staff (when delivering projects cross group infrastructure or SMEL)
· Role model for infrastructure disciplines
· Supervise the team activities on daily basis and guide them for optimal use of resources.
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