Requirement:
· Experience in Inbound sales
· Graduates only can apply
· Should have Excellent communication skills in English & Hindi (Verbal and Written)
· Good listening and responding skills.
· Should be willing to take up challenges and go the extra mile to perform work responsibilities
· Should have great interpersonal skills and the ability to perform under pressure
Job Description
· Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.
· Facilitate sales of all services according to company and client requirement.
· Coordinate with customers and avoid any discontinuation from his or her end.
· Assist customers with all knowledge on products and services and should be able to
· Administer all customer complaints and ensure timely resolution within required guidelines.
· Supervise all unresolved complaints for sales.
· Perform troubleshoot on all customer service issues and schedule all field service calls as required.
· Manage and process and correspondence with customers.
· Schedule all customer appointments according to procedures and document all customer transactions and prepare required paperwork.
· Prepare all new contracts and handle all incoming calls for same.
· Analyze all client requirements and assist to prepare all service contracts and facilitate sales for same.
Experience – 0-1 year
▶️ Executive Sales Representative
🖊️ Talentrack
📍 India
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